Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed
    Closed 12-1 for Lunch
settings

CUSTOMER SERVICE

At Van Thof's Auto & Radiator Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Van Thof's Auto & Radiator Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT Van Thof's Auto & Radiator Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Van Thof's Auto & Radiator Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Van Thof's Auto & Radiator Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1980, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 585-586-3180 or email us.



What Our Customers Are Saying

Jim is fair and honest. The work is superior. True hours are: 8am to 12noon and 1pm to 5:30 pm. Don't stop by between noon and 1pm, they close their doors for lunch.


-Michael Pudetti

Jim and his staff have been taking care of our cars for years, and we always feel we are very well taken care, charged appropriately, and the work is well done. It is so nice to have somone service your vechicle who is honest, respectful and you can trust. Don't bring your car anywhere else!


-Scott Bell
  • ASE Certified (Automotive Service Excellence)
  • AutoValue Certified Service Center
  • Confidence Plus North American Warranty
  • Official State of New York Motor Vehicle Inspection Station
  • Registered State of New York Motor Vehicle Repair Shop
  • Call Us For Service: 585-586-3180